DomainTools suspends “abusive” accounts

Domain data provider takes steps to eliminate abusive and auto generated accounts.
DomainTools is taking steps to remove abusive and auto-generated accounts that use its service, firm CEO Tim Chen disclosed on the firm’s blog today.
Chen explained that the firm had previously been lax regarding closing accounts unless they leaked valuable data or affected site operation. It was concerned regarding false positives (shutting down legitimate accounts).
But apparently it has hit a tipping point, as the firm decided to clean up what it views as abusive and auto-generated accounts.
“By pruning abusive accounts we strive to maintain the highest levels of service availability and query speed that our users and members deserve,” Chen wrote.
Users who feel their accounts were closed in error can contact MemberServices (at) DomainTools (dot) com to rectify the problem.
[Editor’s note: The headline of this story was changed to replace “deletes” with “suspends” to better reflect the action DomainTools has taken. Accounts can still be restored.]




