Site Overhaul Moves Forward — ICANN Web

ICANN.org redesign moves forward.

For an organization that’s at the center of the internet, ICANN’s web site is outdated and difficult to use. Over the summer it asked for feedback on the current web site and is working through the process of redesigning its web site.

An outside consultancy compiled survey results and interviewed users of the web site to put together a fresh web site structure. First images of what the web site might look like are promising, highlighting the most frequently sought sections of the web site.

One key finding from the research: one of the main reasons people visit ICANN.org is since they have a domain dispute.

It’s also interesting to see the top pages people visit at ICANN.org:

1. Home page
2. Accredited registrars list
3. Regarding
4. Fresh gTLD program
5. Whois data reminder policy (which is linked to in millions of registrar emails each year)

Below: a potential implementation of ICANN’s fresh web site.