Reglikedomain industry desk

Network Solutions recovering from DDoS

Network Solutions recovering from DDoS

Firm faced multiple outtages this stretch.

Network SolutionsNetwork Solutions clients experienced outtages this stretch due to a DDoS attack.

The problems appeared to start on Monday. On Tuesday, Network Solutions noted that “On [Monday], some Network Solutions client sites were compromised.”

Then on Wednesday, the firm posted to its Facebook page that it was facing a DDoS “that is impacting our clients as well as the Network Solutions site.”

Later on Wednesday it stated the DDoS had been mitigated.

Some clients took to Facebook to question the firm’s communication regarding the downtime.

Adam Hoyle, presumably a client, asked on Facebook:

1. Why did it take so long for you to acknowledge and inform your clients that there was an issue? 2. Why is there no mention of the issue on your website or on Twitter?

Network Solutions’ Twitter account, which has one or two tweets a day, does not mention anything regarding the downtime until a July 17 posting saying the DDoS had been mitigated. As of right now, there’s no information on Network Solutions’ main support page regarding the downtime.

Also on the wire

Other reporting from the domain desk.