SnapNames Outage Continues
Service has been down since Saturday evening.
Regular users of the SnapNames expired domain marketplace are experiencing their third outage of the past a number of weeks. The firm states it will not return online until tomorrow. The firm cites a third part vendor for the outage:
We recognize this is the third outage for our service within the last a number of weeks. The problem is related to one of our vendors’ systems, unfortunately, and our team has been working nonstop with the vendor to correct the issue.
Outages of this nature and duration of course are very unusual for SnapNames; since we began our service in 2001, outages have been extremely rare and our record for technical service, client care and integrity has been well regarded by our clients and partners. It’s very notable to us to maintain that confidence in our service and our team, and we’re working as quickly as we can to make sure the problem is resolved correctly.
SnapNames suffered a prolonged outage over the U.S. Fourth of July holiday. Although the firm can just delay the end dates for partner registrar expired domains and direct listings, it loses money since people are unable to place backorders on non-partner expiring domains.
