Reglikedomain industry desk

To renew domain, service went down” story — Another “forgot

This time a Dell domain is dropped.

A few days back I wrote regarding how part of IBM’s cloud infrastructure went down when it failed to renew two domain names.

Krebs on Security has another example, this one coming from a provider to technology giant Dell.

A backup provider called Softthinks.com used the domain name DellBackupandRecoveryCloudStorage.com, but it expired and was sold through DropCatch in June. (Yes, that’s a 33 letter domain name. It’s a reminder that it’s not the quality of the name that matters when a domain expires…it’s the importance of what it connects to.)

Brian Krebs notes that the domain name, which PCs could connect to, got flagged for malware following it was parked. It’s unclear how that happened and it also doesn’t mean that malware was actually served on the domain.

This case is unique since Dell stopped using the backup service a year ago. But since computers might still make calls to it, the domain name needs to be renewed until this is no longer possible.

Also on the wire

Other reporting from the domain desk.

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