Reglikedomain industry desk

Hiccup!: GoDaddy domain name auction

OK, apparently the e-mail I received from GoDaddy stating that the domain I bid and paid for a month ago is now mine was a little premature…

Following not finding the domain in my account, I e-mailed GoDaddy’s client service. They first sent a generic support email to me saying that domains can take 60 days from the date of auction ahead of they become yours. Thanks, but that’s not what I asked. I asked why the domain wasn’t in my account when I received an e-mail saying it was! I replied to the support email, and got a response that the domain appears to still be in the redemption period. If I want more help, I am to contact TDNAM directly.

Fun and games with GoDaddy support…

Also on the wire

Other reporting from the domain desk.

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