Reglikedomain industry desk

Of it) went down this evening — GoDaddy (all

Of it) went down this evening — GoDaddy (all

All of GoDaddy — counting its main website — went down this evening.

GoDaddy logo showing the heart-shaped design

GoDaddy had technical difficulties Tuesday evening that took down its entire network, counting websites hosted on GoDaddy.

In a statement made Wednesday, GoDaddy explained the outage:

GoDaddy experienced a service outage between approximately 7:00pm-11:00pm PST last night. The outage was related to an error encountered during planned network maintenance and impacted multiple products and services. It was not a security incident. The issue was resolved by our team and affected clients immediately began seeing improved services. We apologize for any inconvenience caused by this disruption.

The main GoDaddy.com website was not resolving for a significant portion of the 7 PM PST hour, but the home page came back around 7:50 PM PST. Login functionality started working again around 8:20 PM PST.

As of 8:20 PM PST, some websites hosted on GoDaddy began resolving again. Still, users noted continued difficulty later in the evening, and GoDaddy tweeted at 8:44 PM that there were still issues. It tweeted at 6:08 am Wednesday morning that the issue had been resolved.

Based on twitter chatter regarding the outage, the issue appears to have begun around 7:20 PM PST Tuesday. I received a site outage alert via WordPress JetPack at 7:27 PM PST.

DownDetector.com noted an increase in notes starting at regarding 7 pm this evening.

At 7:38 PM PST, GoDaddy tweeted that it was aware of the issue and was working on it:

Our team is aware of an issue affecting client’s access to accounts as well as access to our site. We apologize for this inconvenience and are working as quickly as we can to address these issues. We appreciate you patience and understanding in this matter.

— GoDaddy Help (@GoDaddyHelp) November 18, 2020

The network status page for GoDaddy is hosted on the GoDaddy.com domain and did not seem to resolve during the outage.

Also on the wire

Other reporting from the domain desk.