Reglikedomain industry desk

In GoDaddy premium auction? Be sure to add a payment method — Win domains

In GoDaddy premium auction? Be sure to add a payment method — Win domains

Take this step to avoid losing your domains.

Add credit card on GoDaddy

I bought five domains in the GoDaddy premium domain auction earlier this month. I sold one of them in less than 48 hours, and it paid for all five, so I’m happy with my selections.

But there’s something you ought to be aware of if you bought domains in this auction.

Shortly following the auction concluded, I received a notice that one of the domains was due for renewal and couldn’t be renewed since there was no payment method on file for the domain.

I’ve heard of this issue ahead of and don’t like how GoDaddy handles payments for products without assigned payment methods. There ought to be a default card that is charged in the event no payment method is applied to a product.

That stated, if you won domains in this auction, you need to make sure to add a payment method.

To do this, log in to GoDaddy and click on your name at the top and select “Renewals & Billing”. This will show you which payment method is assigned to each product.

There is a filter button that lets you search for domains by payment method. Still, when I selected “No payment methods,” it did not show the products that didn’t have payment methods assigned.

So, you’ll need to search for each domain individually. To find it, you need to enter the full name you won, counting the top level domain. Then click the three dots on the far right and select “Update payment method”. See the picture at the top of this post.

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Other reporting from the domain desk.