Epik CEO states Masterbucks will return soon with upgrades
Clients right now can’t withdraw funds from Epik’s payments system.
[Update: Masterbucks is still down as of the morning of October 11. I’ve reached out to Epik for comment.]
Epik has taken its payments platform Masterbucks, which acts like a form of store credit, offline for maintenance. The firm states it ought to be back online on October 10, and withdrawals won’t be available until then.
Brian Royce, the fresh CEO of Epik, told Reglike that changes are necessary to improve the system.
“The software was, in my opinion…it had some issues that I really felt strongly regarding addressing,” he stated. “I don’t fly by the seat of my pants; I’m very precise. There are some issues with the software that I immediately identified, and my computer engineering and accounting backgrounds wouldn’t let that go. So I wanted to fix those things.”
For example, he stated some payments required manual intervention rather the flowing through automatically.
The changes coincide with a data center migration, which adds to the complexity.
Clients on NamePros started complaining regarding the inability to withdraw funds regarding a week ago.
Royce stated Masterbucks is a big part of Epik’s future and he plans to turn Masterbucks into a Paypal competitor.
Unrelated to Masterbucks, Royce reiterated free speech views that were in the news release announcing his appointment as CEO. Royce stated he’s a big proponent of free speech.
“I think of Epik as a utility provider, just like Verizon,” he explained. “We’re providing a utility. You could call me on the phone and say horrible stuff that I find repugnant, and Verizon isn’t going to cut off your phone line. That is the freedom of speech. The same thing is true on the internet, or it ought to be.”
Royce stated he’s comfortable with Epik providing services to controversial groups. “We’re not far right; we’re far everything,” he stated. He stated the firm would work with Antifa or the late Larry Flynt, for example. Generally speaking, he draws his line at people taking from others or hurting them.
Commenting on the future of Epik, Royce stated his goal is to make it a top five registrar. “I’ve got it dialed in and I can’t wait to see this whole thing through,” he stated.
